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Tennot Designs Inc.manufactures and sells clothes and shoes to people who are over 6'6" tall - a rather small target market.Given this information,Tennot Designs Inc.uses a(n)__________targeting strategy.

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The purpose of market segmentation is to enable a marketer to tailor marketing mixes to meet the needs of specific segments.

A) True
B) False

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Brasco Motor Company produces a wide range of vehicles such as passenger cars,commercial trucks,specialty vehicles,performance vehicles,and race cars.Each type of car has a separate and distinct customer base.Given this information,Brasco Motor Company has divided its customer base by using the strategy of__________.

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Wine Tasters Inc.is a magazine that targets people who appreciate wine and good food.Its major customer base include people who enjoy wine-tasting events and visit different restaurants.Given this information,Wine Tasters most likely relies on which of the following variables to identify its target market?


A) Usage-rate segmentation
B) Demographic segmentation
C) Psychographic segmentation
D) Benefit segmentation

E) A) and C)
F) All of the above

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Which of the following best describes a multisegment targeting strategy?


A) It is the effort to ensure that sales of a new product do not cut into sales of an existing product.
B) It refers to choosing to serve two or more well-defined market segments and developing a distinct marketing mix for each.
C) It refers to selecting one segment of a market for targeting marketing efforts and understanding the needs of the members in that segment.
D) It is the division of a market by the amount of product bought or consumed.

E) A) and C)
F) B) and D)

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Volten Inc.is an online apparel store.It has separate sections for casual wear,office wear,and party wear.It also divides its products on the basis of price to suit people of various income levels.In this way,it caters to different sections of society.Which of the following bases has the company most likely used for positioning its products?


A) Product class
B) Emotion
C) Attribute
D) Product user

E) None of the above
F) All of the above

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How do marketers use customer relationship management (CRM)as a targeting tool?

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Customer relationship management (CRM)en...

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Cannibalization occurs when the sales of an existing product remain the same despite the introduction of a new product.

A) True
B) False

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A market segment is a subgroup of people or organizations having different characteristics that cause them to have distinct product needs.

A) True
B) False

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Wesley Electronics Inc.manufactures electronic gadgets such as cell phones,computers,and laptops.To let people know about the products offered,the marketing managers of Wesley Electronics Inc.spend a great deal of money on advertising.They employed various methods of advertising such as print,television,and online advertising.Given this information,Wesley Electronics Inc.is in which step of market segmentation?


A) Selecting a market category for study
B) Designing and implementing marketing mixes
C) Profiling and analyzing market segments
D) Selecting the segmentation descriptors for a market

E) None of the above
F) A) and B)

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A market is composed of people or organizations who have the ability to buy the products they desire.

A) True
B) False

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​Sheera Jewelry sends birthday greeting cards to each of its customers as a token of appreciation for shopping at its store.This exemplifies the customer relationship management (CRM) trend of _____.


A) loyalty
B) ​technology
C) ​time savings
D) personalization

E) None of the above
F) A) and C)

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A

Apart from long-term company profits,the major aim of customer relationship management (CRM) is to:


A) implement concentrated targeting strategies.
B) optimize customer satisfaction.
C) reduce personalization of products according to customers' needs.
D) minimize the use of database technology.

E) A) and B)
F) C) and D)

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B

__________is a means of displaying or graphing,in two or more dimensions,the location of products,brands,or groups of products in customers' minds.

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Nalpas Inc. ,an apparel company,manufactures clothes for men,women,and children.It further divides its core customers on the basis of demographic variables such as income,ethnic background,and family life cycle.These divisions are known as _____.​


A) positioning bases
B) ​market segments
C) ​perceptual maps
D) market positions

E) C) and D)
F) B) and D)

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__________are business customers who consider numerous suppliers,solicit bids,and study all proposals carefully before selecting one.

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Which of the following is true of a concentrated targeting strategy?


A) It allows a firm to serve two or more well-defined market segments simultaneously.
B) It is often adopted by small firms to compete effectively with much larger firms.
C) It follows a mass-market philosophy by viewing the market as one big market without any individual segments.
D) It often results in cannibalization,which occurs when sales of a new product cuts into sales of an existing product.

E) None of the above
F) A) and C)

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Which of the following is a disadvantage associated with an undifferentiated targeting strategy?


A) It requires a firm to tailor marketing mixes to the preferences of market segments.
B) It often results in product offerings that are unimaginative and sterile.
C) It involves a high risk of cannibalization of products.
D) It is expensive because of high production and marketing costs.

E) None of the above
F) A) and B)

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When Prisly Inc.introduced a liquid detergent in the market,it noticed that the sales of its detergent powder significantly declined.Prisly Inc.'s loyal customers who previously purchased detergent powder switched to liquid detergent.As a result,Prisly Inc.was forced to reduce production of its detergent powder.This scenario exemplifies__________.

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Write a note on the final step of the market segmentation process.

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The final step in market segmentation is to design,implement,and maintain appropriate marketing mixes.The marketing mix has been described as product,place (distribution),promotion,and pricing strategies intended to bring about a mutually satisfying exchange relationship with a market.Markets are dynamic,so it is important that companies proactively monitor their segmentation strategies over time.

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