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The term marketing mix refers to a unique blend of product,place (distribution),promotion,and pricing strategies (often referred to as the four Ps)designed to produce mutually satisfying exchanges with a target market.

A) True
B) False

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Which of the following statements is true of a niche strategy?


A) Only large companies can implement a niche strategy.
B) Companies that adopt a niche strategy target a single market segment.
C) Only companies that do not have competitors can adopt a niche strategy.
D) Companies that adopt a niche strategy can only gain a price advantage over competitors.

E) A) and D)
F) A) and C)

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In the portfolio matrix,a business unit that generates more cash than it needs to maintain its market share is called a:


A) star.
B) cash cow.
C) problem child.
D) dog.

E) B) and D)
F) C) and D)

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When examining an organization's internal strengths and weaknesses during SWOT analysis,the marketing manager may not focus on organizational resources such as production costs,marketing skills,financial resources,company or brand image,employee capabilities,or available technology.

A) True
B) False

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Strategic planning should be an annual exercise in which managers quickly review the previous plan,retain the majority of previous strategies,and make only a few changes going forward so they can more easily track the success of new marketing tactics.

A) True
B) False

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Environmental scanning refers to the process of collecting and interpreting information about forces,events,and relationships in the external environment that may affect the future of the organization or the implementation of the marketing plan.

A) True
B) False

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When following up on a marketing plan,the _____ process provides the mechanisms for evaluating marketing results in light of the plan's objectives and for correcting actions that do not help the organization reach those objectives within budget guidelines.


A) implementation
B) control
C) environmental scanning
D) post-audit

E) A) and D)
F) A) and C)

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Which of the following statements is true of a marketing audit?


A) It should be carried out on a regular schedule.
B) It is always conducted by an inside party.
C) It covers just the trouble spots of an organization.
D) It is a process for implementing a marketing plan.

E) None of the above
F) C) and D)

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When properly created,a strategic business unit (SBU) of a large company:


A) has a specific target market.
B) plans collaboratively with other SBUs of the company.
C) has no competitors.
D) shares the mission of its parent company.

E) C) and D)
F) A) and D)

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Market segments cannot be differentiated by ethnicity and multicultural aspects.

A) True
B) False

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A company is most likely to fail to achieve a marketing objective if there are changes in the environment ______.


A) before the objective is specified and after the strategy is debated
B) before the objective is specified and the strategy is implemented
C) after the objective is specified and the strategy is implemented
D) after the objective is specified and before the strategy is implemented

E) None of the above
F) A) and C)

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A premise of the Boston Consulting Group model states which of the following?


A) Diversification strategies can be risky when firms enter unfamiliar markets,even with little or no competition in those markets segments.
B) The cash generated from cash cows should be allotted to SBUs considered to be question marks and dogs,instead of stars.
C) Management must find a balance among the SBUs that yields the overall organization's desired growth and profits with an acceptable level of risk.
D) Companies must rely on new,unfamiliar assets to develop the type of breakthrough decisions that would determine their sustainability in the future.

E) All of the above
F) B) and D)

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MaxNutri Inc.sells cookies and nutrition bars.The marketers at MaxNutri are trying to come up with new and attractive packaging designs for its cookies.In this scenario,MaxNutri is working on its _____.


A) purchase strategy
B) distribution strategy
C) advertising strategy
D) product strategy

E) C) and D)
F) B) and C)

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According to Ansoff's strategic opportunity matrix,which of the following factors is associated with market development?


A) Limit production.
B) Increase the prices of existing products.
C) Add new uses to current products.
D) Limit resources used for promotion.

E) All of the above
F) None of the above

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The thorough,systematic,periodic evaluation of the objectives,strategies,structure,and performance of the marketing organization is called ________.


A) the marketing audit
B) evaluation and control
C) post-audit tasks
D) post-implementation audit

E) C) and D)
F) None of the above

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RegiSure is a strategic business unit that shows low growth but has a dominant market share.Because of its market share,it should receive additional financing despite its low growth.

A) True
B) False

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In terms of effective strategic planning,managers should establish new strategies but without challenging longstanding assumptions about the firm and the environment.

A) True
B) False

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Which of the following firms is most likely to realize a competitive advantage through product/service differentiation?


A) A firm that sells its products at lower costs than its competitors
B) A firm that inhibits post-sale customer service relations
C) A firm that provides highly reliable products
D) A firm that solely relies on promotional strategies to increase its sales

E) A) and C)
F) B) and C)

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Within the context of the marketing plan,implementation involves:


A) allocating resources.
B) identifying market segments.
C) defining the business mission.
D) assessing internal capabilities of a firm.

E) All of the above
F) B) and C)

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Tropical Horizons has opened spas in Thailand,Indonesia,and Malaysia and is aggressively expanding into countries around the Mediterranean.This illustrates which of the following strategies of Ansoff's strategic opportunity matrix?


A) Market penetration
B) Market development
C) Product development
D) Diversification

E) B) and D)
F) All of the above

Correct Answer

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